<%NUMBERING1%>.<%NUMBERING2%>.<%NUMBERING3%> PRTG Manual: Install a PRTG Core Server

Installing PRTG Network Monitor works like other Windows-based applications. To install PRTG, run the installation setup program from the .zip file that you downloaded.

  1. Confirm the question of the Windows User Account Control with Yes to allow PRTG to install. The installation dialog guides you through the installation process.
     
Windows User Account Control Confirmation Request

Windows User Account Control Confirmation Request

  1. Select a language for the installation and click OK. The available language options depend on both your Windows version and the setup file.
     
Setup Language Selection

Setup Language Selection

  1. Accept the license agreement and click Next.
     
Setup Dialog: License Agreement

Setup Dialog: License Agreement

  1. Enter your email address to make sure you receive important system alerts and click Next.
     
Setup Dialog: Your Email Address

Setup Dialog: Your Email Address

  1. Select if you want to use the Express or the Custom installation mode and click Next. If you select the Express installation mode, you can directly proceed with step 9.
     
Setup Dialog: Installation Mode

Setup Dialog: Installation Mode

  1. This page is only visible if you use the Custom installation mode. You can change the paths to the PRTG program directory and PRTG data directory, if necessary. Click Next.
     
Setup Dialog: Location for Installation and Data Storage

Setup Dialog: Location for Installation and Data Storage

  1. This page is only visible if you use the Custom installation mode. Select if you want to run an auto-discovery of your network or if you want to skip the auto-discovery. Click Next.
     
Setup Dialog: Run or Skip Auto-Discovery

Setup Dialog: Run or Skip Auto-Discovery

  1. This page is only visible if you select Run auto-discovery. You can enter an Simple Network Management Protocol (SNMP) community string. The default SNMP community string is public. Click Next.
     
Setup Dialog: Auto-Discovery Configuration

Setup Dialog: Auto-Discovery Configuration

  1. PRTG is installed on your computer.
     
Setup: Installing PRTG

Setup: Installing PRTG

  1. Click Finish to complete the setup of PRTG.

After installation, you can open the PRTG web interface in your system's default browser. Make sure that Google Chrome 72, Mozilla Firefox 65, or Microsoft Internet Explorer 11 is available on the system.
i_square_cyanFor more information, see section System Requirements.

i_round_blueIn some cases, antivirus software like Windows Defender interferes with the PRTG installer. This might cause high CPU load on the PRTG core server, which might prevent a successful installation. Temporarily disable Windows Defender and other antivirus software in these cases.

Enter License Information

PRTG validates your license information during the installation process by connecting to the activation server. If there are issues with the trial installation, PRTG asks you for your License Name and Key. In this case, you are directed to our website.

Enter both License Name and License Key exactly as received from Paessler.

Setup Dialog: Enter License Information

Setup Dialog: Enter License Information

i_square_cyanFor more information, see section Enter a License Key.

If you think that you have correctly entered your license information but get a License Invalid message, contact sales@paessler.com.

i_round_blueYou can find the label License Owner in some documents from the Paessler shop. License Owner is the same as License Name, for which you might be asked when you install PRTG or when you change your license key.

i_round_blueWhen you update a commercial version with a new trial installer, PRTG ignores the new trial license key.

More

i_square_blueKNOWLEDGE BASE

I cannot open the PRTG web interface via the desktop shortcut anymore. What can I do?

How can I establish a secure web interface connection to PRTG?

PRTG blocks port 80 although I'm using SSL on port 443. How to free port 80?

 

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